Product Information

Each pod carries e-liquid enough to last around 650 pulls. How fast or how slow you finish each pod is based entirely on your daily smoking habits and how much vapor you take in with each drag. Compared to the average lit cigarette (8-10 pulls), you're definitely coming out on top!
Our vape pens are made to last! Hardy and durable, a RELX device used normally and safely need only be replaced when the standard service life of the batteries begins to deteriorate, which usually takes around 2-3 years.
Most of the recent studies documenting the short-term effects of e-cigarette consumption conclude that e-cigarettes are significantly less harmful than traditional cigarettes and reduce the impact of second-hand smoke by up to 95%. This helps bring down health risks not only for you but for the people around you as well!
All our of e-liquids are crafted and blended carefully by our chemists in order to create an authentic experience with a fresh twist. The main component of RELX’s e-liquids is plant glycerol - a mildly sweet substance that is far less carcinogenic than tar and other chemicals and byproducts often found in regular cigarettes. There may be an initial adjustment period where your palate adjusts to the mild taste, but rest assured that it's far from unpleasant.
Currently, we offer pods at two levels of nicotine concentrations -5% and 3%.
As a company geared towards helping people the world over transition to healthier alternatives, we support customers who are keen on decreasing their nicotine intake. Since nicotine is a stimulant that triggers the brain’s reward circuitry, it is completely normal for consumers accustomed to a higher concentration to initially find the use of lower-percentage nicotine pods less pleasurable.
All RELX pod formulations utilize pharmaceutical-grade propylene glycol to stabilize the plant glycerin and tobacco oil emulsion. RELX’s propylene glycol suppliers meet the US Pharmacopeia's specifications and standards, ensuring consumer safety.
Furthermore, our e-liquid delivers nicotine without the usual host of additives, chemicals, and toxins found in regular cigarettes, thereby greatly reducing the health risks posed by traditional tobacco products.
Each starter kit comes with one RELX vape pen in the color of your choice, one mint e-liquid pod, one USB charging cable, and an instruction booklet.

Ordering & Shipping

Sorry, we can only provide shipping to the original destination specified in the order details.
In the event that there’s an issue with your order contents (whether wrong or missing items), please contact RELX’s customer support (via IM on the main website at https://www.relx.pk, or at support@relx.pk) ASAP with photo evidence to back up your claim, and we will process it at the earliest.
If you’ve been checking the tracking system for over 15 days without any updates, please contact us via https://www.relx.pk/contact-us
If the damage to the parcel affected the contents inside, please take adequate photo evidence and send it to us (via IM on the main website at www.relx.pk, or at support@relx.pk) at the earliest.
Please expect to receive your order within 5-7 days within Pakistan.
Most orders are shipped through M&P Pakistan Courier.
You can cancel your order only before it has been processed for shipping; if your order has already been shipped, please contact us at the earliest to notify of the reasons for cancellation.

Payment & Security

For now, we accept do COD (Cash On Delivery) all across Pakistan.
Not yet but it will be provided in future

Warranty & Repair

First off, we’d like to apologize for the disappointment and inconvenience.
To get a product replacement, we encourage you to send
1. Clear and adequate photographic proof of the damage and the parcel
2. Send the pictures along with your order number to support@relx.pk at the earliest
Once we receive your information, our agents will conduct all further processes on your behalf on a priority basis.

Referral

Register in seconds via https://relx.pk/pages/refer-a-friend to get your custom link and start conversations about RELX and your experience with our products. For each first purchase above 4000 PKR made using your link, you get 2000 PKR deposited automatically in your referral account.
Please allow the system up to 7 days to update you rewards after each successful transaction. Once the rewards have been updated, you should be able to receive an email informing you of the same.
To avoid such a situation, always ensure that your friends successfully place an order using your link or code. If the issue occurs despite this, please email us at support@relx.pk with 'Referral Rewards Update Failure' in the email subject, and your referral account details.
You can also contact us directly via WhatsApp (+92 300 8845013) to inform us of the issue.

STILL HAVE ANY QUESTIONS?

support@relx.pk